Your customer watches the job arrive — and you keep the proof.
Send one link. Your customer watches the driver's pin move in real time, no app or account needed. The moment it's done, that same link becomes a timestamped, GPS-stamped receipt they — and you — can find again in seconds. Evidence that improves your odds in a dispute, never a guarantee.
Same simple tool, built for your trade. Start free.
Confirmed at handover.
Live location is updating.
No surprises, either side
Built for your trade
Same simple tool — one shopfront per trade.
Any business that delivers or does a job on-site. Pick yours, or start free.
Couriers & same-day delivery
For couriers & same-day drivers
Cleaners & turnover teams
For holiday-let & end-of-tenancy cleaners
Florists
For florists & flower delivery
Caterers & event food
For caterers & event food delivery
Meal prep & subscription food
For meal-prep & subscription food
Furniture & big-item delivery
For furniture & big-item delivery
Any own-delivery business
For anyone who delivers their own goods
Pharmacy & prescription delivery
For pharmacies & prescription delivery
Locksmiths
For mobile locksmiths & emergency call-outs
Mobile mechanics
For mobile mechanics & roadside repair
Appliance & white-goods repair
For appliance & white-goods engineers
Beauty & tattoo artists
For mobile beauty, tattoo & aesthetics
Grocery & convenience delivery
For grocery & convenience delivery
The problem
Customers ask “where is it?” — then forget it ever arrived.
Without live tracking, every job means a stream of “is it coming?” messages. And without a record, a customer who later claims it never arrived leaves you with nothing but your word against theirs.
The solution
One link. Live while it's moving, proof once it's done.
Your customer watches the job arrive in real time — fewer check-in messages, less anxiety. The same link then becomes a GPS-stamped, timestamped receipt you can both retrieve any time.
How it works
One link — live while it's on the way, proof once it's done.
No more “where is my order?” texts, and no more scrambling for evidence weeks later. One shareable link carries the whole job: your customer watches it arrive live, then the same link becomes their timestamped, GPS-stamped receipt.
- 1
Send the live link
The moment a job starts, your customer gets one link by text or email — nothing to install, no account to make.
- 2
They watch it arrive
A live map shows the driver's pin moving toward them in real time, with a running ETA — right up to the doorstep.
- 3
Proof, saved forever
The same link becomes the receipt: a timestamped, GPS-stamped photo record you can both find again, any time.
Evidence
19:41 · Sun 3 Aug 2025
#4521 · Delivered · GPS ✓
THE GOURMET GRILL
12 High Street, London E1
VAT 421 8834 02
PAID · CARD ****4417
* THANK YOU *
- Order ID
- #4521
- GPS location
- 51.507, -0.128
- Order value
- £23.80
- Customer notified
- Yes
Smart Proof
The Pakti proof workflow
GPS + timestamp capture at handover, instant customer confirmation, order ID lookup, timestamped tamper-evident storage, and a downloadable evidence pack.
Snap the receipt and Pakti reads the order ID and items automatically.
GPS + timestamp are stamped onto every handover photo automatically.
An AI-assisted quality check warns your driver before a blurry photo becomes useless.
A WhatsApp assistant retrieves proof by order ID, anywhere.
Three channels
App for the driver. Dashboard for the owner. WhatsApp as backup.
Drivers capture proof on the mobile app. Owners search and prepare disputes on the dashboard. WhatsApp retrieves proof by order ID when you need it fast.
Built for businesses that deliver
Florists, furniture & appliance sellers, premium caterers, pharmacies and any business that hands high-value goods to a customer.
Simple pricing, free to start
15 live-tracked jobs a month, no card needed. Upgrade for unlimited jobs, no branding, and dispute-ready evidence packs for when you need them.
Starter
Free
Start protecting jobs today — no card needed.
- 15 receipts per month
- GPS + timestamp on every job
- Customer receipt + share link
- 30-day history
Pro
£15/mo
For busy couriers & cleaners who want it all.
- Unlimited receipts
- No Pakti branding on receipts
- Dispute evidence packs
- 2-year history
- Priority support
Team
£39/mo
Everything in Pro, for a whole crew.
- Everything in Pro
- Multiple staff logins
- All-jobs dashboard
- CSV export
No card required to start. 30-day money-back guarantee on paid plans — cancel anytime.
| Feature | Starter | Pro | Team |
|---|---|---|---|
| Receipts per month | 15 | Unlimited | Unlimited |
| GPS + timestamp proof | |||
| Customer receipt + share link | |||
| Remove Pakti branding | — | ||
| Dispute evidence packs | — | ||
| History retention | 30 days | 2 years | 2 years |
| Staff logins | 1 | 2 | Unlimited |
| All-jobs dashboard | — | — | |
| CSV export | — | — | |
| Support | Priority | Priority |
Frequently asked questions
Do you connect to my card processor to submit the dispute?＋
No — Pakti generates the evidence pack; you submit it through your own processor or bank the way you already handle disputes. Works with any processor. One-click submission is on the roadmap.
Does my customer need to install anything to watch live tracking?＋
No. It's a single link that opens in any browser — no app, no account, nothing for them to install.
Does AI guarantee the order is complete?＋
No. AI assists with detection and quality checks. Staff confirmation is the final step — the evidence value is the timestamped photo, receipt and confirmation.
Can I use it in France, Spain, the USA or Australia?＋
Yes. Pakti supports multiple countries, currencies and languages, with EN/FR/ES from day one.
How do payments work?＋
Billing happens on the website — you pay on signup, with a 30-day money-back guarantee and no long contract. The staff mobile app is free to use after onboarding.
Can I export proof for disputes?＋
Yes. Every proof can generate dispute text and download evidence in your chosen language.